Lines of Communication
We have an open door policy and welcome discussion with you on matters of interest or concern related to your child(ren).
The preferred time for korero with teaching staff is outside teaching hours and depending on the amount of time required, prior arrangement of a suitable time is appreciated.
In event of an issue arising, we aim to manage your concerns in the following way:
In the first instance, a concern in relation to a particular class, child or kaiako should be raised with the kaiako involved.
In the event the concern is not resolved, contact our Tumuaki Tuarua, then contact our Tumuaki, then contact our Board of Directors (in writing).
In our experience concerns are normally resolved quickly when the concerns are communicated promptly.
Email is always a good way to communicate with us. Please refer to the ‘Our People’ section of the website for staff email addresses.